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General Questions
General Questions
In this section, we explain how to get started with the OK app. We also provide information about the different sections of the app, account details, data, and troubleshooting tips.
First Steps
Where can I find insights on my expenses?
How can I connect my bank account?
How can I create an account?
Why am I not able to start using the app?
Which devices work best with the app?
Can I use the app if I am younger than 18?
My Profile
In which countries is the app available?
I Can't Login, What Should I Do?
Security
I have multiple bank accounts connected, are all my account transactions visible between banks?
My PIN has been blocked
Why do I have to make a PIN?
Personal Data
What personal data do I need to submit to use the app?
How is my data used?
Is my data safe?
I am closing my account and would like Woolsocks to delete all my data
Why do I need to provide my address?
Phone Number Verification Policy
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Other
How does the app earn money?
Is the app a bank?
I want to delete my account
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